• Our Neighbourhood Housing Teams visit tenants in their homes, addressing problems and concerns in the most convenient way for them.

Applying for a home

To apply for a home with Gwalia you can either:


  • Apply online(you will be applying subject to eligibility checks).
  • Phone us on 0800 012 1080 (Freephone) or 01792 488288 (local rate for calling from from a mobile).
  • Call into our office at 7-13 The Kingsway, Swansea, SA1 5JN. We are open weekdays 9am to 5pm.

We will: Ask you some questions about your current circumstances, where you want to live and what type of property you need.

We will then: Confirm if we are able to help you or not. If we are able to accept your application, you will be advised of your housing needs assessment and which areas where we are likely to be able to offer you a property.

We have very high demand for some areas and unfortunately we are not able to help everyone who may want to live in those areas. If we are not able to help you, we will provide you with advice about options in the areas where you want to live.

You can also have a look at our  Allocation Lettings Policy[pdf] 69KB



See what areas are currently open


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For properties in Carmarthenshire, you can also apply through the Carmarthenshire Housing Register.

For more information and to apply for housing, phone Carmarthenshire Direct on 01267 234567.



Over 55s

You can apply for our over 55s housing by filling out the same Housing Application form. If you are looking for over 55s housing with support or care services, you will need to also have referral from a support worker or social services.

Direct Debit

The best way to pay your rent is via Direct Debit. Payments can be taken weekly, fortnightly or monthly. To set one up, call us on 0800 012 1080 so we can discuss the best option for you. 

Alternatively, you can download the Direct Debit form [pdf] 66KB and post it back to us at: 7-13 The Kingsway, Swansea, SA1 5JN.

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