Service Watch

Service Watch provides an opportunity for customers to look deeper and scrutinise our services. They make recommendations for us to improve and findings will feed in to the Customer Service Committee.

Four customers have been recruited to Service Watch and they have recently received training and will begin their first review with an independent facilitator.

We are still looking to expand this group so if you are interested in Service Watch please speak to Rachel Percival, Tenant Participation Officer, on 0800 0120 1080 or email rachel.percival@gwalia.com