New Automated Phone Payment Service
The way we take rent payments over the phone has changed (because regulation has changed).
From Tuesday 29 May 2018 you can make rent payments via our automated phone system.
- call us on the usual number: 01792 488288 or Freephone 0800 012 1080 (your mobile provider my charge)
- select option 3
- select option 1
- follow the instructions
To make the payment you will need you 19 digit reference number (on your rent payment card).
If you do not have a rent payment card, speak to our Customer Service Centre or Income Management Team. We will ring you back to take the first payment and order a card so you can make future payments hassle free!
For more information on alternative payment methods click here