Meet Your Neighbourhood Housing Manager
We have a dedicated team of Neighbourhood Housing Managers (formerly known as Neighbourhood Housing Officers (NHO)).
Your Neighbourhood Housing Manager (NHM) is your main point of contact for all housing issues and they can be contacted by phone on 0800 012 1080. If they are not available you will be able to speak to the on duty member of the team who can help you with your query straight away or you can leave a message for a call back.
You can also click here to email your NHM – if they are out of the office for a long period of time, one of our team will get back to you as soon as possible.
Any rent account queries are dealt with by your Customer Account Manager and repairs should be reported via our contact centre – both can be contacted by phoning 0800 012 1080. You can also report a repairs online here.