If you want to move, you may be able to swap your home with another Gwalia customer – or with a tenant of a local authority or another housing association.
If you find someone to swap with, you should put the request in writing to us outlining who you want to swap with. You must get permission before moving.
When you exchange, you have to accept the other property as it is and take on any outstanding tenant repairs to the home that the other tenant was responsible for. It is worth checking what these are before you agree to move.
We’ll let you know within 42 days from the date you enter your application whether the swap can go ahead.
We’ll try and help you as much as we can when you transfer or swap. However, you might be delayed or refused for the following reasons:
- Rent arrears
- Recharges or court costs
- Your home is in a poor state of repair
- The new house is larger or smaller than you need
- It has adaptations you don’t need
- You’ve breached your tenancy agreement
- Repossession action has begun against you.
For more information on the Home Swapper Service, please click here.