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Our Support Services
Our focus is on promoting inclusion, aspiration and wellbeing through positive change. We always aim to ensure we provide good quality and value in our service offers by being responsive, creative and flexible in the way we provide our services.
Our range of support services actively ensure that the people who use our services gain a sence of independence and confidence within the communitiy.
Combined, our care and support services are one of the largest, directly managed in Wales. In 2015 we provided care and support services for over 4,700 people.
Care and support services | *Total (4,752) |
Floating support | 3,191 |
Advice services | 111 |
Care services | 716 |
Support | 734 |
*Further breakdown of these statistics can be seen in our 2015 annual review available here.
Our Vision
To establish a reputation for excellence, innovation and leadership in the support and care of people founded on promoting inclusion, encouraging aspiration, enhancing wellbeing and ensuring dignity and respect.
Our Values
We are person-centred in all that we do. We respect that each person has their own particular needs, preferences and aspirations. Our core values are founded on respect for individual rights and responsibilities and respect for diversity. Ensuring the involvement of people we support and care for is central to our approach. Our values are ingrained in all we do, in our behaviour and the environments we create for people.
Related services
General support | www.dwp.gov.uk | Department for Work and Pensions. |
Drugs and alcohol support | www.kaleidoscopeproject.org.uk | Providing opportunities for people disadvantaged by drug use. |
Refugees and asylum seekers |
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The Refugee Council online. Joint Council for the Welfare of Immigrants. The Electronic Immigration Network. |
Mental health |
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Mental Health Research Network Cymru. Working in partnership with people with a learning disability. |
Counselling |
Connecting you with professional support Partner site to the online support network Counselling Directory |
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Young people | www.ifcswales.co.uk/radio/ | Independent Foster Care Services radio station. Training young people to use the radio and produce shows which matter to them, from Antisocial Behaviour to top popular music shows. |
We cannot take responsibility for expressed views or content reliability on the above links. They do not represent endorsement of any kind.
CSSIW Reports
CSSIW Report for Arwelfa published 7th August 2014.pdf [pdf] 321KB
CSSIW Report for Caewern published 28th August 2014.pdf [pdf] 307KB
CSSIW Report for Countisbury House published 4th November 2014.pdf [pdf] 268KB
CSSIW Report for Cwm Aur published 12th February 2015.pdf [pdf] 431KB
CSSIW report for Dan y Bryn published 9th July 2015.pdf [pdf] 117KB
CSSIW Report for Dom Care Agency published 7th April 2013.pdf [pdf] 2MB
CSSIW report for GMM published 6th February 2015.pdf [pdf] 189KB
CSSIW report for Gorffwysfa published 14th May 2015.pdf [pdf] 263KB
CSSIW Report for Hafod published 11th October 2014.pdf [pdf] 323KB
CSSIW Report for Llys Y Seren published 14th November 2014.pdf [pdf] 319KB
CSSIW Report for Plas Y Mor published 29th August 2014.pdf [pdf] 319KB
CSSIW Report for Trem Y Glyn published 11th September 2014.pdf [pdf] 302KB