Our customers

Gwalis staff on the pirate ship Involving our customers in the the way we work helps us to develop, change and monitor our services to support the needs of all our customers. We want to make sure we understand your needs and expectations and those of your local community. 

Here you can find information about your tenancy and issues relevant to you as well as services we provide that you can get involved with, including playschemes for children and gardening competitions. 

One thing we want want to do is hear back from our customers about our services. In the coming months we'll be asking for your feedback on ways we can improve. We want to make positive changes for our residents and the neighbourhoods we provide services in.

How to get in touch

Our head office is located on and is open Monday to Friday, 9am to 5pm.


Call us freephone on ( if calling from a mobile) or email 


You can also use our online form to contact us online and follow us on Twitter .


Find us at



Pobl Group - Gwalia Kingsway office